Patient transfer advance booking
Arrange your appointment times with us – we will get you to the appointment on time so that you can relax.
On time at the Appointment
Arrive at the appointment on time and relaxed.
Health insurance company
We’ll take care of invoicing your health insurance company, so don’t worry.
Book a patient transfer
Order your ambulance ride by phone or e-mail. We are available for you around the clock. When ordering, please let us know important information, such as whether you need to take a wheelchair with you. We also need the start address and destination for the patient transfer.
Receive confirmation
After ordering your ride, you will receive a confirmation by SMS or e-mail with further information that will take you to your appointment in a relaxed manner. After your appointment, we will of course take you back home or to another destination.
Done - get well soon and have a safe journey!
Invoicing with the health insurance company
This is how the billing of your health insurance works. We bill almost every health insurance company for the trips you take. Your doctor will issue you with a medical transportation certificate, which you will need for the journey. As a result, we need it to invoice your journeys. Once you have sent the documents to us, you do not need to worry about anything else, we will take care of the rest.
1. Request documents
You receive a prescription from your doctor for medical transportation. Your health insurance company will issue you with an authorization.
2. Send documents
Send us your documents and information by e-mail. We will be happy to assist you.
3. We take care
As soon as we have received your data, we will take care of the smooth implementation of the trips and billing with your health insurance company.
Wheelchair rides
Wheelchair transportation is no problem for our trained drivers.
Contact us for your next appointment, we will of course also accompany you in a wheelchair from your front door to your appointment and back. Our vehicles are also designed to carry out wheelchair journeys comfortably and safely. Simply let us know that you are in a wheelchair when you order your medical transfer.
FAQ
Frequently asked questions about patient transfers
You can book your patient transfer in advance by contacting us by phone or email. Please provide all the necessary information so that we can plan your trip accordingly.
Thanks to our settlement with the health insurance company, you will generally not incur any additional costs. The costs for patient journeys can vary depending on the route and type of journey.
Yes, we offer transportation for wheelchair users. Our vehicles are equipped accordingly to ensure safe and comfortable transportation.
Yes, we also offer bookings at short notice. Just give us a call and we will organize a driver for you as quickly as possible.
If you enter your cell phone number when placing your order, you will automatically receive a text message with a link to track your order and directions.
We are also happy to confirm orders by e-mail personally.
Child seats and infant carriers are generally not available. However, many of our taxis have a built-in booster seat.
In certain cases, we can provide a child seat on request.
We take care of the direct billing of your trips with your health insurance company. All you need to do is present your health insurance card and a prescription from your doctor.
If you have any further questions, we are available for you around the clock!
